Privacy Policy

Introduction

This Privacy Policy applies to information collected through all forms of communication (phone, SMS, email, website, social media, in person verbal)

Information Collection

The type of personal information we collect is for the purpose of conducting our stated business as an HVAC contractor.

Name and contact information: Legal name, fictitious name, service and billing addresses, phone, email, mailing address, social media.
Payment information: This includes credit card, ACH, or other payment information.
Submitted information: This includes all information provided by you through any means. This includes phone, text, online chat, online or paper forms, surveys by us or others. Online forums, social media, and lead aggregators provided that the customer used them to reach out to us in the first place.

Use of Information

We use collected information:

To better serve you as a customer
To make our service as efficient as possible
To have critical information on hand before arriving on site.
To communicate via Phone calls, SMS Messages, Email, Snail Mail, Voice Messages, and social media. This is done to provide digital and other documentation of work done, proposals, reminders, and other services.

Sharing

We do not share, sell, or barter your information with anyone. We will not discuss your business with any 3rd parties unless explicitly designated (i.e. power of attorney, caretaker, family members or business associates.)

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Flamingo Air and Heat. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.flamingoairandheat.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Flamingo Air and Heat, you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.flamingoairandheat.com.
Visit https://www.flamingoairandheat.com/privacy-policy for privacy policy and [Terms URL] for Terms of Service.

Contact Information

For any questions about this policy contact us immediately via telephone or text at 561 881-0101 or by email at service@flamingoairandheat.com

Flamingo Air and Heat

(561) 881-0101

3878 Prospect Ave #17

West Palm Beach, FL 33404

Lic No: CAC1820361

service@flamingoairandheat.com